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Manager, Research and Technical Support

Apply now Job no: 505261
Work type: Full-time
Location: Geelong - Waurn Ponds
Categories: Management, Technical

  • Fulltime Continuing role – Geelong Waurn Ponds campus (with limited Burwood travel as required)
  • Leadership / Management experience
  • Drive strategic initiatives
  • HEW 10 $124,734 + 17% Superannuation 

This is a fantastic opportunity for a Technical Support Manager to provide leadership and direction to the Technical Services team while supporting critical research activities relevant to technical services, laboratory and facility support.

Reporting directly to the General Manager, IFM, you will act as an advisor to the senior executive group within IFM. The role not only provides a framework for the technical services team but provides direction and development of support, processes and policy, critical to the efficient, effective and safe running of our diverse and complex laboratories.  Additionally supporting the OH&S framework to ensure that effective communication, risk management and oversight is had between all groups (technical, academic, students, stakeholders etc) to allow research deliverables to be met as a priority.

Your key responsibilities will include but not limited to:

  • Provide direction and leadership to the Technical Services Team within IFM, with responsibility for strategy and policy development in the areas of technical services and laboratory and facility support.
  • Support the occupational, health and safety (OH&S) manager of the Institute in the development and implementation of an organisational framework within the Technical Services Team that ensures effective communication between groups, leading to consistency of OH&S practice.
  • Manage the organisational framework to ensure the best support for the research activities of the academic staff across the Institute and contribute to policies and procedures that support this framework.
  • Oversee the acquisition, installation and commissioning of new areas of research including procedures, inductions, new equipment, and work systems.
  • Management of area related budgets.
  • This role has staffing responsibilities and must therefore ensure staff and own adherence to University policies and procedures, including but not limited to those relating to equal opportunity, occupational health and safety, risk management, staff development and staff performance planning and review.

To be successful, you’ll have

  • Understanding of the risk assessment process in a research environment.
  • Demonstrated ability to develop collaborative work teams.
  • Strong oral and written communication skills, including the ability to represent the Institute and the University internally and externally.
  • High-level interpersonal skills and the ability to motivate, persuade and negotiate.
  • Capacity to work as a team member and to contribute to the organisational development of the Institute and the University as a whole.
  • High order analytical and problem solving skills and the ability to develop innovative solutions.
  • Demonstrated ability to provide leadership and direction to staff, including the capacity to ensure that staff are developed to their full potential.
  • Proven ability to plan at both strategic and operational levels, and the organisational skills to ensure the delivery of complex programs and services on time and on budget.
  • A strong understanding of occupational health and safety.
  • Demonstrate the ability to exercise sound judgment, initiative, diplomacy, tact and discretion as well as proven experience handling sensitive and personal information in a confidential and appropriate manner

For a copy of the position description, please see below:

Download File PD Manager, Technical Support (10).pdf

Applications for this position close on Sunday, 29th November 2020.

This role requires the incumbent to apply for and maintain a Working With Children Check (refer to Deakin’s Recruitment Procedure for further details).

Please submit your updated resume and a short cover letter outlining your skills and experience for this role.

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all cultures, sexual orientation, and genders.

Advertised: AUS Eastern Daylight Time

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