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Adviser, Payroll Services

Apply now Job no: 585061
Work type: Full-time
Location: Geelong - City
Categories: Human / People Services, Customer Service

  • Based at our Geelong, Waterfront Campus + hybrid work arrangements
  • 2 positions avaiable: Full-time and fixed-term for 12 months, commencing from 1 July 2026
  • HEW 5 $83,407 - $93,548 + 17% Superannuation

Benefits for working with us!

At Deakin, we offer more than just a job — we offer a lifestyle. Across our campuses in Geelong, Melbourne, and regional Victoria, you’ll find everything you ne ed to thrive: on-site childcare, gyms, medical centres, cafes, accessible public transport, and convenient parking. Enjoy flexible working arrangements that support your work-life balance, generous leave entitlements including extended parental leave and the option to purchase additional time off, plus a wide range of staff discounts on travel and more. Our health and wellbeing services, ongoing professional development opportunities, and inclusive, supportive culture make Deakin a place where you can grow — whether you're working remotely or immersed in the vibrant energy of campus life.

About the team and role:

Payroll Services manages all functions and queries related to staff pay, benefits, and superannuation. The team ensures employees are paid accurately and on time, while supporting access to entitlements and retirement contributions.

The Adviser, Payroll Services is responsible for providing advice, support, guidance and administrative activities to ensure our payroll services are compliant, accurate and timely.

As an Adviser, Payroll Services, you will:

  • Provide information, advice and support to staff on a broad range of payroll university policies, procedures and requirements
  • Contribute to the implementation of strategies and programs to improve the payroll services experience and contribute to improved ways of working
  • Provide resolution to complex enquiries from staff such as payslips, tax, superannuation, leave entitlements and other related payroll matters
  • Coordinate and implement a range of administrative services to support the payroll services such as processing payments, adjustments, deductions & terminations
  • Implement and manage initiatives in relation to process improvement, data management and reporting

To be successful, you’ll have:

  • An equivalent combination of relevant experience and/or education/training
  • Demonstrated experience in driving projects and initiatives that deliver measurable results
  • Customer services experience in a deadline driven environment
  • Knowledge of employment or payroll policies and procedures
  • Experience in operating in a high-pressure diverse environment, involving face to face, phone, and written issues.
  • Experience providing services and support in a large organisation.

Here's how to apply: 

Only people with the right to work in Australia may apply for this position.

Please submit your updated resume and a short cover letter outlining your skills and experience by clicking the ‘Apply’ button.

For a confidential discussion regarding this role, please contact Louise Lo Grasso (Senior Manager, Payroll Services) on louise.lograsso@deakin.edu.au   

For a copy of the position description, please see below:

Download File PD - Adviser, Payroll Services.pdf

Applications for this position close on Thursday, 4 June 2026 at 11:55pm.

 

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

 

Pre-employment safety and suitability checks: In accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence, appointment to this role is subject to successful completion of relevant pre-employment checks, including Working With Children Checks and candidate gender-based violence declarations. 

Candidates may be asked to declare whether they have been investigated for an allegation of Gender‑based Violence, or determined to have engaged in conduct that constitutes Gender‑based Violence during the course of their previous employment, or otherwise in a legal process.  A declaration is not required from individuals who have experienced gender‑based violence.  A ‘Yes’ response does not automatically exclude a candidate from employment, and any information provided will be treated confidentially and considered only for relevance to the role and the University’s safety obligations.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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