Why this role matters:
This is a unique opportunity to help shape the future direction of Deakin. As Senior Manager, Market Insights, you will bring together strategic thinking, innovation and evidence-based decision-making to help the University anticipate change, respond to emerging opportunities and deliver on its long-term ambitions.
Working at the intersection of strategy, customer understanding, course innovation and market dynamics, you will provide domestic and international insights that enable leaders to make confident decisions in an increasingly complex and competitive environment. Your work will influence how Deakin identifies opportunities for growth, develops and evolves its course portfolio, enhances its value proposition and remains relevant to the evolving needs of students, industry and the broader community.
Beyond delivering insight, you will foster a culture of curiosity, innovation and continuous improvement, empowering your team to challenge assumptions, explore new possibilities and uncover opportunities that drive meaningful outcomes. Through your leadership, market intelligence will become a driver of course innovation and strategic decision-making, helping Deakin anticipate change, unlock opportunities and shape its future with confidence.
As a Senior Manager, Market Insights you will:
- Lead and inspire a high-performing team responsible for domestic and international market insights and course innovation, fostering a culture of curiosity, collaboration and continuous improvement.
- Partner with senior leaders to provide strategic advice that informs course portfolio decisions, organisational priorities and future growth.
- Identify emerging trends and opportunities, helping Deakin stay ahead in a dynamic and competitive environment.
- Transform complex market, customer and demand information into actionable insights that drive growth, course innovation and organisational impact.
- Champion an insight-led approach to strategy and course innovation, enabling Deakin to make confident decisions and respond to the evolving needs of students, industry and the broader community.
To be successful, you’ll have:
- Proven experience leading high-performing teams and fostering a culture of innovation, collaboration and continuous improvement.
- Extensive experience in market insights, research, analytics or a related discipline, with the ability to translate complex information into strategic recommendations.
- Strong stakeholder engagement and influencing skills, with a track record of partnering with senior leaders to drive organisational outcomes.
- Experience working within a complex organisation, ideally in the higher education sector, and an understanding of the domestic and international opportunities and challenges shaping the future of education.
- A strategic and forward-thinking mindset, with a passion for identifying market opportunities, driving course innovation and delivering meaningful impact.
Here's how to apply:
Please submit your updated resume and a short cover letter outlining your skills and experience.
For a copy of the position description, please see below:
PD - Senior Manager Market Insights_HEW 10.pdf
Applications for this position close on Sunday 4th October at 11:55pm.
Benefits for working with us!
At Deakin, we offer more than just a job. We offer a rewarding career in a flexible, inclusive and forward-thinking environment. Across our campuses in Geelong, Melbourne and regional Victoria, you'll enjoy flexible working arrangements that support work-life balance, generous leave provisions including extended parental leave and the option to purchase additional leave, and access to a range of professional development opportunities to help you grow your career.
Are You Ready?
Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.
We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.
We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.
Pre-employment safety and suitability checks:
In accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence, appointment to this role is subject to successful completion of relevant pre-employment checks, including Working With Children Checks and candidate gender-based violence declarations.
Candidates may be asked to declare whether they have been investigated for an allegation of Gender‑based Violence, or determined to have engaged in conduct that constitutes Gender‑based Violence during the course of their previous employment, or otherwise in a legal process. A declaration is not required from individuals who have experienced gender‑based violence. A ‘Yes’ response does not automatically exclude a candidate from employment, and any information provided will be treated confidentially and considered only for relevance to the role and the University’s safety obligations.
